What happens if I forget to tap off the train?

Oops! I Forgot to Tap Off My PRESTO Card. What Happens Now?

We've all been there: you're rushing to get off the train, maybe a little distracted, and you completely forget to tap your PRESTO card. It happens. But what happens to your fare when you miss that crucial tap-off?

The Automatic Fare Adjustment:

Don't worry, the system is designed to handle this. When you fail to tap off your PRESTO card at the end of your journey, an automatic fare adjustment is triggered. This means the system will calculate the full cost of your trip, taking into account the distance traveled, and deduct the necessary amount from your card balance to cover it.

No Need to Panic:

While an automatic fare adjustment might sound scary, it's actually a very practical solution. It ensures that you're paying the correct fare, even if you accidentally skip the tap-off. You won't be hit with a huge penalty or unexpected charge – just the accurate cost of your ride.

Remember to Tap Off!

The key is to remember to tap off whenever you exit a train, bus, or streetcar. It only takes a second and ensures that your fare is calculated correctly.

Tips for Remembering:

• Set a reminder on your phone: Add a simple reminder to tap off, especially if you're prone to forgetting.
• Make it a habit: Always tap off as soon as you get off the train, just like you would tap on when boarding.
• Keep your PRESTO card handy: Make sure your card is easily accessible so you can tap off without having to dig through your bag.

By remembering to tap off, you can ensure you're always paying the correct fare and avoiding any unnecessary charges. It's a simple step that can save you a lot of hassle in the long run!