What happens if you forget to tap off a train?

Oops, You Forgot to Tap Off! What Happens to Your PRESTO Card?

We’ve all been there – rushing off the train, maybe a bit preoccupied, and forgetting to tap off our PRESTO cards. But what happens next? Does the system automatically deduct the highest fare? Does a team of fare enforcement officers chase after you?

Thankfully, the answer is neither of those things. While it’s important to tap off at the end of your journey, forgetting to do so won’t land you in any serious trouble. Here’s what actually happens:

The Missed Tap Off Charge

The PRESTO system automatically detects a missed tap-off and applies a Missed Tap Off charge to your account. This charge ensures you pay the correct fare for your trip, even though you didn’t tap off. The amount of the charge varies depending on the length of your journey, but it’s typically less than the maximum fare for the entire route.

It’s Not a Penalty

The Missed Tap Off charge isn’t a penalty for forgetting; it’s simply a way to ensure you pay the right amount for your trip. It’s better to think of it as a safety net – a way to avoid being charged the highest fare, even if you momentarily lose track of your card.

How to Avoid Missed Tap Off Charges

• Be mindful: Make it a habit to tap off at the end of every journey. It takes just a few seconds and will save you from any unexpected charges.
• Tap off early: If you’re rushing, tap off as soon as you exit the station. It’s better to be safe than sorry.
• Check your account: Regularly review your PRESTO account statement to ensure you haven’t incurred any unexpected Missed Tap Off charges.

Remember, your PRESTO card is your key to smooth and efficient travel. A little awareness can save you from any unexpected charges and keep your trips hassle-free!