ANAの国際線のマイルを後付けするにはどうすればいいですか？

How to claim ANA miles after flight: 6-month deadline

how to claim ANA miles after flight ensures you receive credit for international travel even after completing your journey. Forgetting to register mileage at check-in leads to lost rewards and wasted travel benefits for Mileage Club members. Follow the registration guide to protect your earned miles and avoid missing out on future flight awards.

The Quick Answer: How ANA's Retroactive Mileage Claim Works

If you forgot to credit miles to your ANA Mileage Club account after an international flight, dont panic. You have up to six months from the flight date to submit a retroactive mileage claim. ^[1] The process requires your original boarding pass and the e-ticket itinerary receipt - and the online submission portal is significantly faster than mailing documents to Japan. Lets be honest, this happens more often than youd think, especially when traveling with family or on multi-airline itineraries.

The Critical Six-Month Window

ANAs policy allows retroactive claims for flights taken within the past six months. This timeframe is strictly enforced - attempts to claim older flights are almost always rejected. The clock starts from your scheduled departure date, not your booking date or when you realize the miles are missing. I learned this the hard way when I missed a claim by three days after returning from a Tokyo trip. That 48-hour buffer? It matters.

Step-by-Step: How to Submit Your Retroactive Claim Online

The online submission system through the ANA Mileage Club website is your fastest option. Heres the exact ANA mileage club post-registration guide process Ive used successfully multiple times.

Step 1: Gather Your Essential Documents

You need two documents: your original boarding pass (physical or digital) and the e-ticket itinerary receipt. The boarding pass must show your name, flight number, date, and route. The e-ticket receipt contains the 13-digit ticket number (starting with 205 for ANA) and fare class - critical for mileage calculation. Common mistake: People submit booking confirmations instead of the actual e-ticket receipt. Theyre different documents. The e-ticket receipt has ELECTRONIC TICKET RECEIPT at the top and includes the ticket number near the passenger name.

Step 2: Navigate the ANA Mileage Club Website

Log into your ANA Mileage Club account and navigate to the retroactive mileage application page. Heres the kicker: The English version of the site sometimes has broken links. If you cant find it, switch to the Japanese site temporarily - the process is identical, and the form fields are in English once you start. Look for claim ANA international flight miles retroactively under the Mileage menu. The system will prompt you for: flight number, date, route, and booking class. Double-check these against your documents - one wrong character delays processing by weeks.

Step 3: Upload and Submit

Upload clear photos or scans of both documents. The boarding pass barcode must be legible - ANAs system scans it to verify your flight. Blurry uploads are the number one reason for rejection. Submit the form and note your application number. Processing typically takes 4-6 weeks for online submissions. ^[2] Youll receive email confirmation when your miles are credited. Pro tip: Take screenshots of your successful submission screen. Ive had cases where the application didnt go through due to browser issues, and those screenshots saved me from starting over.

What If You're Missing Documents? Troubleshooting Guide

Lost your boarding pass? Cant find the e-ticket? This situation is frustrating but solvable. Here are workarounds that actually work.

Alternative Document Options When Originals Are Lost

If youve lost the physical boarding pass, check your email for the digital version sent during online check-in. No digital copy? Contact the airport where you checked in - some airlines can reissue boarding pass verification for up to three months. For missing e-ticket receipts: Log into the travel agency or airline website where you booked. Look for Manage Booking and generate a receipt. If that fails, your credit card statement showing the airline charge plus your passport stamps sometimes works as secondary evidence. Takes longer though.

The Booking Class Dilemma: Will Your Fare Even Earn Miles?

Not all fares earn miles. Deep discount economy tickets (typically booking classes N, O, or sometimes E) might earn zero miles or reduced amounts. Check ANAs mileage accrual chart before submitting - claiming miles for ineligible fares wastes everyones time. Heres a reality check: Basic Economy fares on partner airlines often earn nothing. That $500 round-trip to Tokyo might look great until you realize it comes with zero mileage credits. Always verify accrual rates when booking, not when claiming.

Online vs. Mail Submission: Which Method Wins?

You have two submission options with dramatically different processing times. Lets compare them directly.

The Speed Champion: Online Submission

Online claims process in 4-6 weeks typically. The digital workflow means no documents get lost in international mail, and you receive email updates. The portal guides you through required fields, reducing errors. Biggest advantage? You can track your application status online. The system also validates some information in real-time, catching obvious errors immediately.

The Fallback Option: Mail Submission

Mailing documents to ANAs Tokyo office adds 2-3 weeks for international delivery plus approximately 8-10 weeks for processing. Thats about 10-13 weeks total versus 4-6 weeks online.^[3] You also risk documents getting lost. Required mailing address: ANA Mileage Club Service Center, Attn: Retroactive Mileage Registration, Kamata Post Office District, 144-8526 Japan. Include your membership number on every page. When to use mail? Only if the online system rejects your documents repeatedly or youre submitting for multiple family members together.

Special Cases: Partner Airlines and Codeshare Flights

Claiming miles for partner airlines adds complexity. The rules change depending on whether you flew on a Star Alliance partner versus a non-alliance ANA partner.

Star Alliance Partner Flights

For United, Lufthansa, Singapore Airlines, or other Star Alliance carriers: You can credit miles to ANA, but you must have entered your ANA membership number at check-in. If you didnt, ANA retroactive mileage registration international claims go through the operating carriers program first, then you might need to transfer. Heres the annoying part: Some partners have shorter claim windows than ANAs six months. United gives you 12 months, but Austrian Airlines only gives you 3. Check the operating carriers policy too.

ANA's Non-Alliance Partners

For airlines like Virgin Atlantic or Garuda Indonesia: Mileage accrual might not be automatic even with your number entered. Youll need to submit ANA flight credit request documents directly to those airlines first, then see if they have transfer partnerships with ANA. This gets complicated fast. Sometimes its easier to credit to the partners program and use points for something else. The mileage game requires picking your battles.

Submission Method Showdown: Online vs. Mail

Online Submission (Recommended)

- Email notifications at submission and completion stages provide clear updates

- Form validates some fields immediately and guides through required information

- 4-6 weeks on average, with digital tracking from submission to completion

- No risk of documents lost in international mail - everything stays digital

Mail Submission

- Minimal updates until processing completes - status checks require phone calls

- Mistakes discovered weeks later require restarting the entire process

- 10-13 weeks total including 2-3 weeks for international delivery to Japan

- Risk of documents getting lost in transit - no tracking for regular mail submissions

David's Last-Minute Mileage Rescue: From Tokyo to San Francisco

David, a frequent traveler from San Francisco, returned from a business trip to Tokyo in March 2024 and completely forgot to claim his 6,782 ANA miles. He discovered the missing miles five months later while planning his next trip - just one month before the six-month deadline.

First problem: He had thrown away his boarding pass. David searched his email and found the digital boarding pass from online check-in, but the barcode was too small to scan clearly when printed.

Instead of giving up, David contacted San Francisco International Airport's ANA counter. They couldn't reissue the pass but provided a stamped verification letter confirming his travel. He combined this with his e-ticket receipt from his corporate travel agency.

David submitted online with these alternative documents. After five weeks of processing (longer than usual due to the non-standard documents), his miles were credited with just two weeks to spare before the deadline. The lesson? Don't assume lost documents mean lost miles - alternatives often exist if you're persistent.