Are flights delayed over 3 hours compensation?

Compensation for Flight Delays Over 3 Hours Due to Airline Error

Flight delays can be frustrating, especially when they exceed three hours. It’s important to know that in such cases, particularly when the delay is caused by airline error, passengers are entitled to compensation under passenger rights regulations.

What is Considered Airline Error?

Airline error refers to delays or cancellations that are caused by operational issues within the airline’s control, such as:

• Mechanical problems with aircraft
• Insufficient bookings or staffing issues
• Overbooking
• Late maintenance checks
• Crew shortages

Eligibility for Compensation

Passengers are eligible for compensation when:

• The flight delay exceeds three hours upon arrival at the final destination.
• The delay is caused by airline error.
• The passenger presents a valid ticket and boarding pass for the affected flight.

Amount of Compensation

The amount of compensation varies depending on the length of the delay and the distance of the flight. For delays over three hours, the minimum compensation is:

• €250 for flights under 1,500 kilometers
• €400 for flights between 1,500 and 3,500 kilometers
• €600 for flights over 3,500 kilometers

How to Claim Compensation

To claim compensation, passengers should:

1. Contact the airline and inquire about the cause of the delay.
2. Keep all relevant documentation, such as the ticket, boarding pass, and any communication from the airline.
3. File a compensation claim with the airline or through a passenger rights advocacy organization.
4. Provide evidence of the delay and the airline error.

Additional Rights

In addition to compensation, passengers may also be entitled to:

• Meals and refreshments during the delay
• Hotel accommodation if the delay requires an overnight stay
• Alternative travel arrangements if the flight is canceled or significantly delayed
• Assistance for passengers with disabilities or reduced mobility

Passenger Rights Regulations

The regulations governing flight compensation for delays over 3 hours are established by:

• European Regulation (EC) No 261/2004 for flights within the European Union
• Montreal Convention for international flights

Knowing your passenger rights and understanding the compensation you’re entitled to can help you seek appropriate compensation and avoid unnecessary stress and inconvenience caused by flight delays.