Can I collect rail tickets from any station?

Convenient Rail Ticket Collection: Access at Any Station

For your convenience, UK rail tickets can be collected at any station equipped with a ticket collection machine, irrespective of where you are commencing your journey. This flexible option offers greater ease and flexibility for travelers.

Ticket Collection Procedure

To collect your tickets from a station, you will need to:

1. Locate the Ticket Collection Machine: Look for a designated machine labeled “Ticket Collection.” These machines are typically found in the main concourse or near the departure platforms.
2. Select Your Language: Choose your preferred language from the on-screen options.
3. Enter Reference Number: Key in the unique reference number provided in your ticket confirmation or purchase receipt.
4. Insert Payment Card (If Applicable): If there is an outstanding balance on your ticket, insert your payment card to cover the remaining amount.
5. Collect Tickets: Once the machine processes your request, your tickets will be dispensed.

Advantages of Station-Based Ticket Collection

• Convenience: Collect tickets from any station, whether it’s close to your departure station or not.
• Flexibility: No need to wait for tickets to be mailed or rely on ticket offices with limited hours.
• Peace of Mind: Ensure you have your tickets in hand before your travel commences.

Important Considerations

• Availability of Ticket Collection Machines: Check the station website or ask station staff to confirm the availability of ticket collection machines.
• Timely Collection: Allow sufficient time before your train departure to collect your tickets to avoid any delays.
• Ticket Validity: Once collected, your tickets are valid only for the specific train and date of travel indicated on them.

By utilizing station-based ticket collection, you can enjoy a hassle-free and convenient travel experience on the UK rail network.