Can I do my Global Entry interview online?

Can I Complete My Global Entry Interview Online?

The Global Entry program, managed by U.S. Customs and Border Protection (CBP), expedites the clearance process for pre-approved low-risk travelers upon arrival in the United States. To participate in the program, individuals must complete an application and undergo an in-person interview. However, many applicants wonder if it’s possible to complete their Global Entry interview online instead of visiting an enrollment center.

The Answer: Yes

Yes, it is now possible to complete your Global Entry interview online through the Trusted Traveler Program (TTP) dashboard. This option provides applicants with a convenient and flexible way to fulfill this requirement.

Steps to Schedule an Online Interview

1. Create a TTP Account: If you don’t already have one, create an account on the CBP Trusted Traveler Program website.

2. Apply for Global Entry: Complete the Global Entry application online and submit all required documents.

3. Schedule Your Interview: Once your application is approved, you will receive an email invitation to schedule your interview. Select the “Online Interview” option from the scheduling link.

4. Technical Requirements: Before your scheduled interview time, ensure that your device supports video conferencing and that your internet connection is stable.

During the Online Interview

The online Global Entry interview is conducted via video conference. A CBP officer will guide you through the process, including:

• Verifying your identity
• Asking questions about your travel history and personal information
• Reviewing your application materials
• Collecting necessary biometric data (photo and fingerprints)

Benefits of an Online Interview

• Convenience: No need to visit an enrollment center, saving time and travel costs.
• Flexibility: Schedule your interview at a time that fits your availability.
• Safety: Interviews are conducted in a secure online environment.

Important Considerations

• Not All Applicants Eligible: Not all Global Entry applicants are eligible for online interviews. CBP reserves the right to request an in-person interview if deemed necessary.
• Technical Difficulties: If you encounter any technical problems during your interview, contact CBP immediately for assistance.

If you prefer the convenience of an online Global Entry interview, take advantage of this option by following the steps outlined above. It provides a seamless and efficient way to complete this important program requirement.