Can I get compensation for missing a flight?

Can I Get Compensation for Missing a Flight Due to Airline Delay?

Experiencing a flight delay can be frustrating and disruptive, and it’s understandable to wonder if you can seek compensation for the inconvenience. Fortunately, in certain circumstances, passengers may be eligible for compensation when they miss a flight due to an airline delay.

Compensation Eligibility

Eligibility for compensation depends on several factors:

• Cause of delay: The delay must be the responsibility of the airline, such as mechanical issues or airspace closures.
• Flight distance: Compensation is only available for flights within the European Union (EU) or those departing from an EU airport.
• Delay duration: The minimum delay time required for compensation varies depending on the distance of the flight:
  • Short-haul flights (up to 1,500 kilometers): 3 hours or more
  • Medium-haul flights (1,500-3,500 kilometers): 4 hours or more
  • Long-haul flights (over 3,500 kilometers): 5 hours or more

Compensation Amounts

The amount of compensation varies based on the flight distance and the duration of the delay. For flights within the EU:

• Short-haul flights: €250
• Medium-haul flights: €400
• Long-haul flights: €600

However, if the delay is between 3 and 4 hours on a short-haul flight, passengers may choose between compensation or assistance to reach their destination. Assistance includes alternative flights or refunds.

Claiming Compensation

To claim compensation, passengers should follow these steps:

1. Contact the airline directly and provide details of the delay.
2. Keep all relevant documentation, such as boarding passes and email confirmations.
3. Submit a formal complaint to the airline within the specified time frame (usually 2-3 months).
4. If the airline denies the claim or the compensation offered is not satisfactory, consider contacting the relevant consumer protection authority.

Conclusion

Passengers who miss a flight due to an airline delay may be eligible for compensation. The eligibility and amount of compensation depend on the specific circumstances of the delay. By following the proper steps and gathering necessary documentation, passengers can pursue their right to reimbursement for the inconvenience caused by the missed flight.