Can I get compensation if my connecting flight is delayed?

Can You Claim Compensation for a Delayed Connecting Flight?

When embarking on a multi-leg journey, the prospect of a delayed connecting flight can be a major inconvenience. Fortunately, passengers may be entitled to compensation in certain circumstances.

Understanding Compensation Eligibility

Compensation for delayed connecting flights is governed by the regulations of individual airlines and the relevant authorities. Generally, passengers may qualify for compensation if:

• Significant Delay: The connecting flight delay exceeds three hours, excluding extraordinary circumstances such as weather emergencies or security incidents.
• Arrival Delay: The overall delay upon arrival at the final destination is significant. The exact threshold varies depending on the airline and jurisdiction.

Calculating Compensation

The amount of compensation awarded depends on various factors, including the duration of the delay, the distance of the journey, and the airline’s policies. Typically, compensation ranges from:

• A refund of the connecting flight portion of the ticket
• A percentage of the total ticket price
• Vouchers or travel credits for future flights
• Meal and accommodation expenses incurred during the delay

Proving Eligibility

To claim compensation, passengers must provide evidence of the flight delay and the resulting inconvenience. This may include:

• Flight itineraries
• Boarding passes
• Receipts for expenses incurred during the delay
• Documentation of the reason for the delay (if available)

Exceptions and Limitations

Compensation is not always guaranteed. Exceptions may apply in cases where the delay is due to:

• Force majeure events (e.g., natural disasters, political unrest)
• Passenger fault or negligence
• Extraordinary circumstances beyond the airline’s control

Filing a Claim

To file a compensation claim, passengers should contact the airline responsible for the delayed connecting flight. They should provide the necessary evidence and state their case. Airlines typically have specific procedures for handling compensation requests.

Conclusion

Delayed connecting flights can be frustrating, but passengers may be entitled to compensation under certain conditions. Understanding the eligibility criteria, calculating the compensation due, and providing supporting evidence is crucial for successfully filing a claim. By asserting their rights, passengers can minimize the impact of flight delays and ensure fair treatment.