Can you ask airline for compensation for delayed flight?

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Delayed flights? Airlines may owe compensation. Criteria like flight distance and cause of delay determine eligibility and the maximum payout, potentially reaching £520.
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Compensation for Delayed Flights: When and How to Claim

When your flight is delayed, it’s frustrating and inconvenient. But did you know that in some cases, you may be eligible for compensation from the airline?

Criteria for Compensation

Airlines are required to compensate passengers for delayed flights under certain criteria set by the European Union (EU) and other regulatory bodies. These criteria include:

  • Flight distance: The compensation amount varies depending on the distance of the flight.
  • Delay duration: You must experience a delay of at least two hours to be eligible for compensation.
  • Cause of delay: The delay must be within the airline’s control, such as technical issues or crew shortages.

Compensation Amount

The maximum compensation amount depends on the flight distance and delay duration. The following table outlines the potential payouts:

Flight Distance Delay Duration Maximum Compensation
Within the EU (under 1,500 km) 2-3 hours €250 (approx. £220)
Within the EU (1,500-3,500 km) 2-4 hours €400 (approx. £353)
Outside the EU (all distances) 3-4 hours €600 (approx. £520)

How to Claim Compensation

To claim compensation, you should:

  1. Contact the airline: File a claim form or call the airline’s customer service line.
  2. Provide evidence: Include your boarding pass, ticket number, and any relevant documentation to support your claim.
  3. Be persistent: Airlines may try to deny your claim initially, but don’t give up. Stay polite and firm, and provide as much evidence as possible.

Exceptions and Exemptions

There are some exceptions to the compensation rules. For example, you may not be eligible if the delay is caused by:

  • Extraordinary circumstances (e.g., weather conditions, security threats)
  • Air traffic control restrictions
  • A strike by airline employees

Tips for Avoiding Flight Delays

While you can’t always prevent flight delays, there are some steps you can take to reduce the likelihood:

  • Book direct flights or connecting flights with ample time between them.
  • Avoid flying during peak travel seasons.
  • Check the airline’s website or social media for updates on potential delays.

Conclusion

If your flight is delayed, it’s important to know your rights. You may be eligible for compensation from the airline if the delay meets certain criteria. By following the steps outlined above, you can increase your chances of a successful claim. Remember to be persistent and provide as much evidence as possible to support your case.