Can you change passenger details on flight?

Correcting a Passenger Name on Your Flight: A Guide to Avoiding Travel Headaches

Mistakes happen. A typo in a passenger’s name on a flight booking is a common oversight, but thankfully, usually correctable. However, the process, and the associated costs, vary depending on the airline and how close you are to your departure time. Understanding the options and potential fees is key to a smooth travel experience.

Online Name Corrections: The Easiest and Cheapest Option

Most airlines allow you to correct a passenger’s full name online, provided you catch the error in time. The window for online corrections usually closes 24 hours before your flight’s scheduled departure. This is generally the most convenient and cost-effective method. To make the correction, you’ll typically need your booking reference number and potentially other identifying information. Navigate to the airline’s website, find the “Manage Booking” or similar section, and look for the option to modify passenger details. Follow the prompts and ensure you accurately input the correct name.

Phone Corrections: Convenient but More Expensive

If you discover the error within 24 hours of departure but after the online window closes, you may be able to contact the airline directly by phone. However, be prepared for potentially higher fees. Airlines typically charge more for phone-based assistance, as this requires dedicated staff time. Expect to be on hold for a period of time, so call well in advance of your departure to allow sufficient processing time. Have your booking information readily available to expedite the process. Most airlines allow phone corrections up to two hours before the flight’s scheduled departure, though this timeframe can vary, so always check with your specific airline.

Airport Corrections: A Last Resort

Correcting a name at the airport is the least desirable option. It’s typically the most time-consuming and expensive method, and success isn’t guaranteed. If you discover an error shortly before your flight, your only recourse might be to visit the airline’s check-in counter at the airport and explain the situation. Be prepared for potential delays and added fees. This option should only be considered as a last resort.

Understanding the Fees:

It’s crucial to understand that name corrections almost always incur a fee. These fees vary significantly between airlines and even depend on the method of correction. The airline’s fee schedule, typically available on their website, will detail the exact costs associated with name changes. Online corrections are generally the most affordable, while phone and airport corrections tend to be significantly more expensive. Reviewing this fee schedule before attempting any correction is essential to budget accordingly.

Prevention is Better Than Cure:

The best way to avoid name correction fees and stress is to carefully double-check all passenger details during the booking process. Take your time, confirm spellings, and ensure all information is accurate before submitting your booking. A few extra minutes of careful attention can save you significant hassle and expense later.

In summary, while correcting a passenger name on a flight is possible, it’s best to act quickly and utilize the online methods whenever possible to minimize both time and expense. Always consult your airline’s specific policies and fee schedule for the most accurate and up-to-date information.