Do you need a PIN to collect train tickets?

Skip the PIN: A Smoother Way to Collect Your Train Tickets

Collecting your pre-booked train tickets shouldn't be a hassle. Forget the frantic search for your PIN and the potential frustration of forgotten numbers or blocked cards. The process is designed to be simple and secure.

At most train ticket collection points, all you need is the card you used to make the original booking. Simply insert this card into the ticket machine – no PIN entry required. The system verifies that the card presented matches the booking details, confirming your identity as the rightful ticket owner. This streamlined process ensures a quick and easy collection, allowing you to get on with your journey.

Importantly, no payment will be processed when you collect your tickets using this method. The card is purely for verification purposes; your PIN remains completely untouched and secure. This eliminates the risk of accidental PIN entry errors or potential security breaches.

So, next time you're collecting your pre-booked train tickets, leave your PIN safely tucked away. Simply insert the payment card used for the booking and enjoy a seamless and stress-free experience. Your journey begins the moment you collect your tickets – no PIN required!