How do I cancel one ticket out of two in a flight?

Cancelling a Single Ticket in a Multi-Passenger Booking

Booking multiple flights on one itinerary, especially for families or groups, is common. But what if you need to cancel just one ticket within that booking? Unlike some common misconceptions, airline tickets within a single booking are managed individually. This means you don’t have to cancel the entire reservation to remove a single passenger.

Fortunately, most airlines offer a straightforward online process for cancelling a portion of a booking. Modern online booking systems often allow you to select the specific passenger whose ticket you wish to cancel. This effectively splits the reservation, leaving the remaining passengers and their tickets intact.

This streamlined online process typically involves:

1. Accessing your booking online: Log in to your airline’s website or app using the booking details.

2. Navigating to your booking: Locate the specific reservation containing the ticket you want to cancel.

3. Identifying the passenger: The online platform should allow you to view each passenger on the booking, with their associated tickets.

4. Selecting the passenger for cancellation: Find the passenger for whom you wish to cancel the ticket, and locate the option for cancellation on that particular passenger’s portion of the itinerary. This part of the process will differ slightly between airlines, so paying careful attention to the system’s instructions is key.

If you encounter difficulties with the online system or are unsure of the procedure, contacting the airline’s customer service department is always an option. Customer service representatives are trained to handle a wide array of booking-related issues, including partial cancellations. They can guide you through the process and ensure the cancellation is processed correctly, ensuring that the remaining passengers are unaffected.

Keep in mind that fees might apply, depending on the specific airline’s policies, the fare type of the ticket, and the time of cancellation. You should always review the airline’s terms and conditions before proceeding with any cancellation. Additionally, check for potential associated costs or rebooking limitations once the passenger has been removed.

Remember to thoroughly document the process of cancellation, including any confirmation numbers and specific agents you spoke with (if contacting customer service), to avoid potential issues down the line. This will allow you to track your refund or booking amendment requests effectively.