How do you know if your passport is not approved?

The Passport Waiting Game: How to Know if Your Application is Approved (or Not)

Applying for a passport can feel like navigating a labyrinth. You gather documents, fill out forms, pay fees, and then… you wait. The uncertainty can be frustrating. But how do you know if your application is languishing in a bureaucratic black hole, or if your shiny new travel document is on its way?

The most reliable method to check your passport application status is to directly contact the National Passport Information Center (NPIC). Avoid relying on online trackers or unofficial sources, as these can be inaccurate or outdated. The NPIC is your official source of truth.

Contacting the NPIC:

You can reach the NPIC by phone at:

• 1-877-487-2778
• 1-888-874-7793 (TDD/TTY) for individuals with hearing impairments.

Their operating hours are:

• Monday – Friday: 8:00 AM to 10:00 PM Eastern Standard Time (EST)
• Weekends: 10:00 AM to 3:00 PM EST (excluding holidays)

What to Expect When You Call:

Be prepared to provide the following information when you call:

• Your name (as it appears on the application): Accuracy is crucial.
• Your date of birth: Another key identifier.
• Your application number (if you have it): This will significantly speed up the process. You should receive your application number via email confirmation after submission.

Understanding Your Response:

The NPIC representative can tell you the status of your application, including whether it’s:

• In process: This means your application is being reviewed. They may be able to give you an estimated timeframe, but this can vary significantly.
• Approved: Congratulations! Your passport is either being printed or is ready for pickup/delivery.
• Requiring additional information: The NPIC may need further documentation from you. They’ll explain what’s needed.
• Delayed: There could be various reasons for a delay, such as issues with your application or processing backlogs. They will explain the situation.
• Denied: In rare cases, your application may be denied. The representative will explain the reason for the denial and your options for appeal.

Proactive Steps to Avoid Delays:

• Double-check your application: Ensure all information is accurate and complete before submitting.
• Submit your application well in advance of your travel date: Allow ample processing time, particularly during peak seasons.
• Keep copies of all your submitted documents: This can be helpful if any issues arise.

Don’t rely on guesswork or unofficial channels. Contacting the NPIC directly is the only reliable way to determine the status of your passport application and to address any potential problems promptly. Remember to be patient, as processing times can vary.