How to use Grab app in Vietnam for foreigners?

Conquer Vietnam’s Roads: A Foreigner’s Guide to Mastering Grab

Vietnam, a land of vibrant culture and stunning landscapes, can sometimes present a transportation challenge for newcomers. Navigating unfamiliar streets, haggling with taxi drivers, and understanding local bus routes can be daunting. Fortunately, there’s a simple solution: Grab. This ride-hailing app is ubiquitous in Vietnam, offering a convenient and safe way to get around, even if you don’t speak Vietnamese.

This guide breaks down how to effectively use Grab in Vietnam, ensuring your journey is smooth and stress-free.

1. Download and Installation:

The first step is downloading the Grab app from either the Google Play Store (Android) or the Apple App Store (iOS). Ensure you’re downloading the official Grab app to avoid scams. The app icon features a green logo with a distinctive white hand.

2. Setting Up Your Account:

Upon opening the app, you’ll be prompted to create an account. This involves providing your phone number, email address, and a preferred payment method. Grab accepts various payment methods, including credit cards and linked bank accounts. Setting up your payment information beforehand significantly streamlines the booking process. You’ll also want to enable location services to allow Grab to accurately pinpoint your location.

3. Inputting Your Destination:

Grab offers several ways to input your destination. You can:

• Type in the address: Inputting the address directly is straightforward, although knowing the Vietnamese address in chữ quốc ngữ (the Latin alphabet) is helpful. However, even using English often works well in major cities.
• Use the map: The app’s integrated map allows for pinpoint accuracy. You can simply tap your desired location on the map.
• Use points of interest (POIs): Search for landmarks, businesses, or popular tourist spots. The app often suggests relevant options as you type.

4. Choosing Your Ride Type:

Grab offers a variety of ride options catering to different needs and budgets:

• GrabCar: The most common option, offering air-conditioned comfort in a private car.
• GrabBike: A cost-effective choice for shorter distances, especially navigating congested city streets.
• GrabTaxi: Similar to GrabCar, but utilizes metered taxis affiliated with Grab.
• GrabExpress: This service allows you to send parcels or documents within the city.

Selecting the right ride type depends on your budget, distance, and urgency.

5. Booking and Tracking:

Once you’ve selected your ride type and destination, tap “Book”. The app will display the estimated fare and the driver’s information, including their photo and vehicle details. You can then track your driver in real-time as they approach your location.

6. Payment and Arrival:

Upon arrival, your fare will automatically be charged to your pre-selected payment method. No cash is required. Review the fare on the app and confirm the payment. Tipping is not customary in Vietnam for Grab rides.

7. Safety Tips:

• Always confirm the driver’s information matches the app details before entering the vehicle.
• Share your trip details with a friend or family member.
• Be aware of your surroundings.

By following these steps, you can confidently utilize Grab to experience Vietnam’s vibrant cities and breathtaking landscapes with ease and comfort. With its user-friendly interface and reliable service, Grab is an indispensable tool for any foreigner exploring this beautiful country.