How to use Wi-Fi on via rail?

Staying Connected Aboard Via Rail: Your Guide to Onboard Wi-Fi

Via Rail offers Wi-Fi service on many of its trains, allowing you to stay connected during your journey. While convenient, the process might not be immediately obvious to all passengers. This guide provides a simple, step-by-step approach to accessing and using Via Rail’s onboard Wi-Fi.

Connecting to the Network:

1. Enable Wi-Fi: On your smartphone, laptop, or tablet, ensure your Wi-Fi is turned on. You’ll typically find this setting in your device’s settings menu.

2. Select the Network: Your device will then scan for available Wi-Fi networks. Look for networks named either _VIDEO or _station. The underscore prefix is crucial; selecting a similar-sounding network without the underscore will prevent you from connecting. Note that the network name might occasionally vary slightly depending on the train and its system updates. If unsure, check the onboard announcements or ask a Via Rail attendant for clarification.

3. Launch Your Browser: Once you’ve selected either the _VIDEO or _station network, launch your preferred web browser (Chrome, Firefox, Safari, etc.).

4. Accept the Terms and Conditions: You’ll be redirected to a Via Rail webpage with their terms and conditions for Wi-Fi usage. Carefully review these, and then accept them to gain access to the internet.

Troubleshooting:

• Network Not Found: If you can’t locate the _VIDEO or _station network, ensure your device’s Wi-Fi is properly enabled and that you’re within range. Wi-Fi availability and strength can vary throughout the train. Try moving to a different location within the car. Consider restarting your device; sometimes a simple reboot solves connection issues.

• Connection Problems: If you’re connected but experiencing slow speeds or dropped connections, remember that onboard Wi-Fi is subject to limitations based on signal strength and network congestion. Be patient, and understand that bandwidth may be shared amongst many passengers.

• Unable to Access Webpage: If you connect to the network but can’t access the Via Rail terms and conditions webpage, try clearing your browser’s cache and cookies, or trying a different browser.

Important Note: The availability of Wi-Fi on Via Rail trains may vary depending on the route, the age of the train, and other factors. It’s always a good idea to check Via Rail’s website or app before your journey to confirm Wi-Fi availability on your specific train and route.

By following these steps, you can enjoy seamless connectivity during your next Via Rail journey, ensuring you can stay productive, entertained, or simply connected with loved ones while traveling across Canada.