What are the 5 characteristics of tourism?
Tourism's key characteristics:
- Intangibility: Experiences, not physical goods.
- Heterogeneity: Variable service quality.
- Perishability: Unsold services are lost revenue.
- Inseparability: Production & consumption are simultaneous.
- Lack of Ownership: Tourists don't own the experience.
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What are the 5 key features of tourism?
Okay, lemme tell you what I think about tourism! It ain’t just about fancy hotels and beaches.
Tourism’s main features? Intangibility, heterogeneity, perishability, inseparability and ownership. Got it memorized.
Like, it’s weirdly abstract, ya know? You buy a vacation, but can’t hold it. It’s an experience, man. I booked a trip to Rome last Spring… felt real after seeing the Colosseum, kinda.
Every trip is different, right? A tour guide in Paris, July 14th felt wild. I saw another, felt like it rained the whole time. Never the same. Seriously.
If a plane seat’s empty, that money’s GONE! My friend, told me last year, her unsold bus tour to Niagara cost her a small fortune. April 2nd, exact day.
And the service is part of the product. Rude waiter? Ruins dinner. Smiling guide? Makes the whole trip! Had a grumpy bus driver in Ireland once. Ugh.
You’re buying access, not owning a hotel room, are you? You don’t own it! But for the time you’re there, the service must be top notch! And then you leave, memory’s all you got.
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