What are the disadvantages of web check-in?

The Unforeseen Pitfalls of Web Check-In: Unraveling the Potential Risks

While the advent of web check-in has revolutionized air travel, streamlining the boarding process and saving travelers precious time, it’s crucial to acknowledge that this convenience may come with unforeseen disadvantages.

The Web Check-In Snag: Refunds in the Shadow of COVID-19

One such potential pitfall arises in the unfortunate event of a positive COVID-19 test. Pre-emptive web check-in assumes that passengers will be fit to board their flights; however, if a passenger tests positive after having booked their seats online, the refund process can become more complex.

Airlines typically require passengers to provide proof of a positive test result in order to issue a refund. However, if passengers have already checked in online, the airline may consider them a “no-show” and deny the refund.

This discrepancy creates a dilemma for passengers who are forced to cancel their flights due to positive COVID-19 tests. While some airlines may be understanding and accommodate refunds even after web check-in, others may adhere strictly to their no-refund policy.

Navigating the Refund Maze

To mitigate the potential risks associated with pre-emptive web check-in, travelers should consider the following strategies:

• Confirm refund policies: Before checking in online, carefully review the refund policies of the airline you’re flying with to understand their stance on refunds for COVID-19 cancellations.
• Consider postponing web check-in: If possible, wait until closer to your departure date to check in online, as this reduces the likelihood of testing positive before your flight.
• Contact the airline if you test positive: If you do test positive after checking in online, contact the airline immediately to explain your situation and request a refund.
• Be prepared to provide proof: Keep a copy of your positive test result as proof of cancellation and present it to the airline as required.

Conclusion

While web check-in offers numerous advantages, it’s essential to be aware of the potential disadvantages, particularly in the context of COVID-19. By understanding the risks and taking appropriate precautions, travelers can mitigate these challenges and ensure a smooth and worry-free travel experience.