What determines who gets bumped on an overbooked flight?

Understanding the Criteria for Denied Boarding on Overbooked Flights

When a flight is overbooked, there is a chance that some passengers will be denied boarding. In such situations, airlines must establish transparent criteria to determine who is involuntarily bumped.

Factors Considered by Airlines

Various factors are considered by airlines when selecting passengers for involuntary bumping. These include:

• Check-in Time: Passengers who check in late are typically more likely to be denied boarding. This is because the airline assumes that those who check in early have a greater need for their seat.
• Fare Class: Passengers who purchase higher-priced tickets, such as first or business class, generally have a lower risk of being bumped. This is due to the higher revenue they generate for the airline.
• Frequent Flyer Status: Airlines may prioritize passengers with high frequent flyer status for preferential treatment, increasing their chances of being accommodated on the flight.
• Operational Needs: In some cases, airlines may prioritize operational needs, such as ensuring that crew members have seats on the flight.
• Other Considerations: Airlines may also consider other factors, such as a passenger’s disability or medical condition, when making decisions about who to bump.

Volunteering for Bumping

Before resorting to involuntary bumping, airlines typically request volunteers to give up their seats. Passengers who volunteer may receive compensation in the form of free travel, vouchers, or cash.

Compensation for Denied Boarding

Passengers who are involuntarily denied boarding are entitled to compensation according to government regulations. This compensation can vary depending on the circumstances, the length of the delay, and the passenger’s destination.

Minimizing the Risk of Denied Boarding

To reduce the likelihood of being bumped, passengers can take the following steps:

• Check in online or at the airport as early as possible.
• Purchase higher-priced tickets or accumulate frequent flyer miles to increase your priority.
• Inform the airline of any special needs or circumstances that may affect your ability to wait for a later flight.
• Be prepared to negotiate with the airline if you are selected for bumping.

By understanding the criteria for denied boarding and taking steps to minimize the risk, passengers can ensure a smoother and more predictable travel experience.