What does it mean if you can't check-in online?

What to Do When You Can’t Check-In Online

Online check-in is a convenient way to avoid long lines at the airport and secure your preferred seat. However, there are times when you may encounter difficulties completing the online check-in process. Here’s what it could mean and what you can do:

Delayed Online Check-In

If you’re unable to check-in online within the standard time frame (typically 24 hours before departure), it could indicate a potential flight delay. The airline may wait to open online check-in until they have a clearer picture of the flight schedule.

Possible Actions:

• Keep checking the airline’s website periodically for updates on the check-in status.
• Contact the airline directly via phone or email to inquire about the delay.
• Monitor flight status tracking websites or apps for any scheduled changes.

Airport Check-In

Even if you’re unable to check-in online, airport check-in may still be possible. Some airlines allow passengers to check-in at the airport up to a certain time before departure.

Possible Considerations:

• Arrive at the airport with ample time to allow for airport check-in.
• Lines may be longer at the airport, so plan accordingly.
• Last-minute seating availability may be limited, so be prepared to accept an alternative seat assignment.
• You may be subject to additional fees for airport check-in, depending on the airline’s policy.

Additional Tips:

• Check your email and text messages regularly for updates from the airline regarding your flight status.
• Have your boarding pass and identification documents ready in case you need to check-in at the airport.
• Be patient and understanding as airlines work to manage flight delays and ensure a smooth check-in experience for all passengers.