What flight delay gets compensation?

Flight Delays and Compensation: Understanding the Eligibility Criteria

When it comes to flight delays, passengers often wonder if they are entitled to compensation. While compensation policies can vary among airlines, there are general guidelines that determine eligibility.

Arrival Time Determines Compensation

Contrary to popular belief, flight compensation is based on the arrival time at the destination, not the departure time. This means that even if a flight takes off late, passengers are eligible for compensation only if the arrival time is delayed by three hours or more from the scheduled arrival time.

Arrival Just Shy of the Threshold

In cases where a flight takes off late but arrives just short of the three-hour delay threshold, passengers are unfortunately not eligible for compensation. The airline has met its contractual obligation by delivering passengers to their destination within the acceptable time frame.

Exceptions to the Rule

There are certain exceptions to the general rule that arrival time determines compensation. In cases where a delayed arrival is due to extraordinary circumstances outside the airline’s control, such as weather conditions, compensation may not be payable.

Understanding Compensation Policies

It is important to understand the compensation policies of your airline before booking a flight. Different airlines may have different guidelines for determining compensation eligibility and the amount of compensation to be paid.

How to Claim Compensation

If you experience a flight delay that meets the compensation criteria, you should promptly file a claim with the airline. Most airlines have an online form or a dedicated department for handling compensation requests.

Conclusion

Understanding the eligibility criteria for flight delay compensation can help passengers know their rights and seek compensation when it is due. Remember that compensation is triggered by a delayed arrival of three hours or more from the scheduled arrival time, regardless of any late takeoff times.