What if my flight is delayed and I miss my connection with Lufthansa?

Navigating Flight Delays and Missed Connections with Lufthansa

Flight delays can be frustrating and stressful, especially when they result in missed connections. Lufthansa understands this and has implemented measures to minimize disruptions and assist passengers in such situations.

Missed Connection Due to Delay

If a delay causes you to miss your connecting flight with Lufthansa, the airline will proactively re-book you onto the next available flight. This rebooking process aims to minimize the inconvenience caused by the delay.

Communication of Rebooking

Lufthansa typically sends an email to passengers informing them of the rebooking. This communication provides details about the revised travel plans, including the new flight time and departure gate. Passengers are advised to check their email regularly for updates.

Priority Boarding

In case of a missed connection, Lufthansa prioritizes passengers for boarding on the next available flight. This ensures that they can reach their destination as soon as possible.

Alternative Travel Arrangements

If the next available flight is not suitable, Lufthansa may explore alternative travel arrangements for passengers, such as:

• Rerouting through a different airport
• Accommodating passengers on a different airline
• Arranging ground transportation to the final destination

Assistance for Passengers

Lufthansa provides assistance to passengers who have missed their connection due to a delay. This assistance may include:

• Providing food and drinks during waiting time
• Arranging hotel accommodations if necessary
• Offering compensation in accordance with applicable regulations

Tips for Passengers

To ensure a smooth experience in case of a missed connection, passengers are advised to:

• Check flight status regularly before departure
• Arrive at the airport early to allow for potential delays
• Keep their electronic devices charged for communication
• Contact Lufthansa immediately if they miss a connection

Conclusion

Lufthansa strives to minimize disruptions caused by flight delays and assists passengers who miss their connections. Through proactive rebooking, timely communication, and priority boarding, the airline aims to ensure a seamless travel experience for its passengers.