What is the rule if flight is Cancelled?

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Canceled flights now automatically trigger refunds from U.S. airlines. Passengers can choose to rebook, but a full refund is guaranteed.
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Cancellation Policies for U.S. Airlines

In the event of a flight cancellation by a U.S. airline, passengers are entitled to a full refund of their ticket price. This policy applies automatically, and passengers do not need to request a refund.

Options for Passengers

Upon cancellation, passengers have two main options:

  • Rebooking: Passengers can opt to rebook their flight on an alternative date or time. The airline will assist with finding suitable options.
  • Full Refund: Passengers can choose to receive a full refund of their ticket price. This refund will be processed automatically and credited back to the original payment method.

Refund Process

The refund process is typically automatic and does not require any action from the passenger. The refund will be credited back to the original payment method within a certain time frame, which may vary depending on the airline.

Exceptions

There may be exceptions to the refund policy in certain circumstances, such as:

  • Force Majeure: Cancellations due to events beyond the airline’s control, such as natural disasters or security threats, may not be subject to the refund policy.
  • Third-Party Cancellations: Cancellations initiated by third-party agents or tour operators may follow different refund policies.

Passenger Rights

Passengers should be aware of their rights in the event of a flight cancellation. U.S. airlines are obligated to provide full refunds for canceled flights, regardless of the reason for cancellation. If an airline refuses to provide a refund, passengers can file a complaint with the U.S. Department of Transportation.