Do you tip hotel front desk staff?

Tipping Hotel Front Desk Staff: A Guide to Etiquette

When it comes to tipping hotel staff, the front desk attendants are often overlooked. However, these employees play a vital role in ensuring a smooth and enjoyable stay for guests. From assisting with check-in and check-out to providing information about the hotel and surrounding area, front desk staff can go above and beyond to exceed expectations.

Is Tipping Mandatory?

No, tipping hotel front desk staff is not mandatory. Unlike other service industry professionals such as waiters or valets, front desk attendants generally do not rely on tips as a primary source of income. However, a small gratuity can be a thoughtful gesture to acknowledge exceptional service.

When to Tip

Consider tipping front desk staff in the following situations:

• Exceptional assistance: If the staff goes out of their way to secure you a preferred room, upgrade your stay, or promptly address a problem, a tip is appropriate.
• Concierge services: If you request the assistance of the concierge to arrange tours, book tickets, or provide restaurant recommendations, a tip is customary.
• Late check-out: If you need to check out late, and the staff accommodates your request, a tip can express your appreciation.
• Exceptional communication: If the staff is consistently friendly, helpful, and provides valuable information throughout your stay, a tip can acknowledge their efforts.

Amount to Tip

If you decide to tip the front desk staff, a small amount between $5 and $10 per day is generally considered appropriate. For exceptional service, you can increase the amount to $15-$20 per day.

How to Tip

You can tip front desk staff in cash or by adding a gratuity to your final bill. If you choose to tip in cash, place the tip in an envelope and hand it to the staff member with a brief thank-you note.

Remember:

Tipping is not an obligation, but it is a way to show your appreciation for exceptional service. If you have a positive experience with the front desk staff at your hotel, consider leaving a small gratuity to acknowledge their efforts. It will be a gesture that is sure to be appreciated.