How much am I owed for a cancelled flight?

What am I Owed for a Cancelled Flight?

Flight cancellations can be frustrating and disruptive, leaving passengers wondering what their rights are and what they are entitled to. According to regulations set by the U.S. Department of Transportation (DOT), passengers are typically entitled to a refund for the unused portion of their ticket, even for non-refundable tickets.

Refund for Unused Ticket

When a flight is canceled, the airline is required to provide a refund for the unused portion of the ticket. This means that if you purchased a round-trip ticket and your return flight is canceled, you are entitled to a refund for the return leg.

Non-Refundable Tickets

Even if you purchased a non-refundable ticket, you are still entitled to a refund for the unused portion of your ticket. The DOT’s regulations make it clear that airlines cannot enforce non-refundable policies in the event of a flight cancellation.

Procedure for Obtaining a Refund

To obtain a refund for a canceled flight, you should contact the airline directly. You can typically do this by phone, email, or through the airline’s website. Provide the airline with your ticket information and request a refund for the unused portion of your ticket.

Additional Compensation

In addition to a refund, you may also be entitled to additional compensation if the flight cancellation caused you significant inconvenience. This could include reimbursement for expenses such as hotel accommodations, meals, and transportation to and from the airport.

Exceptions

There are a few exceptions to the DOT’s regulations on flight cancellations. For example, if the flight cancellation was caused by an event beyond the airline’s control, such as weather conditions or a security threat, the airline may not be required to provide a refund or compensation.

Important Note

The DOT’s regulations apply to flights that originate in the United States. If your flight was canceled on an airline that is based outside the United States, you may have different rights and compensation options.

Conclusion

Flight cancellations can be unpleasant, but it is important to know your rights as a passenger. If your flight is canceled, you are typically entitled to a refund for the unused portion of your ticket, even if you purchased a non-refundable ticket. You may also be entitled to additional compensation if the cancellation caused you significant inconvenience. By understanding your rights and following the proper procedures, you can ensure that you receive the compensation you are owed.